Privacy Policy
Last updated: July 2026
Koup_Love LLC (“Koup_Love,” “we,” “us,” or “our”) operates koup-love-llc.net (the “Site”) and sells research-use-only (RUO) peptide compounds to researchers and laboratories. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or placing an order, you agree to the practices described here.
Information We Collect
When you browse the Site, create an account, or place an order, we may collect:
- Contact and identity information — your name, company or organization name, email address, phone number, and shipping and billing addresses.
- Order information — the products you purchase, order history, and communications with our support team.
- Payment information — payment is processed by our third-party payment providers. We do not store full payment card numbers or bank account credentials on our servers; that information is handled directly by our processors.
- Technical information — IP address, browser type, device information, and pages viewed, collected automatically through cookies and similar technologies to operate and improve the Site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and order confirmation;
- Verify that purchases are for research use only, consistent with our compliance policies;
- Respond to your questions and provide customer support;
- Detect, investigate, and prevent fraudulent or suspicious activity;
- Comply with our legal, tax, and regulatory obligations;
- Improve the Site and our products and services.
Payment Processing
Payments on the Site are handled by third-party payment processors, including ACH and cryptocurrency payment providers. When you pay, your payment details are transmitted directly to and processed by these providers under their own privacy and security policies. We receive confirmation of payment and limited transaction details necessary to fulfill your order.
Sharing Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the business — payment processors, shipping carriers, and hosting and analytics providers — who are permitted to use it only to perform services for us;
- Legal and regulatory authorities when required by law, subpoena, or to protect our rights, safety, or property, or that of others.
Data Retention
We retain your information for as long as needed to fulfill orders, provide support, and comply with legal, tax, and recordkeeping obligations. We retain order and authorization records for the periods required by applicable payment-network and legal rules.
Cookies
The Site uses cookies and similar technologies to keep your cart working, remember preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling them may affect how parts of the Site function.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To make a request, contact us using the details below. We will respond consistent with applicable law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
The Site and our products are intended for professional and research use by adults. The Site is not directed to anyone under 18 (or under 21 where required for site access), and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Koup_Love LLC Email: support@koup-love-llc.net Phone: 405-215-9398